Negotiations become significantly more challenging when conducted between individuals from different cultural backgrounds. Differences in approach may arise: some may spend more or less time exploring ideas, others may place varying levels of importance on the negotiator’s personality, manage time differently, or communicate with nuances—saying exactly what they mean, more than they mean, or sometimes less.  

So, how can you create value in negotiations without being hindered by biases or misunderstandings? 

In this webinar, we will begin by offering an insightful definition of culture—including company culture, generational culture, and professional culture—and introduce the concept of intercultural quotient. From there, we will dive into practical strategies, focusing on how to prepare for intercultural negotiations, adopt culturally aware behaviours, and resolve potential conflicts arising from cultural differences. 

What Will You Learn? 

In this webinar, we will cover the following topics: 

1. What is Culture?

   A deeper understanding of culture as a factor that can shape our strategies, influence business conduct, and affect negotiations.  

2. Preparing for Intercultural Negotiations

   Key considerations for buyers when framing and structuring negotiations across cultures.  

3. Resolving Intercultural Conflicts

   Effective methods to address and resolve conflicts arising from cultural differences.  

4. Developing Intercultural Competence

   Tips on identifying cultural differences and ensuring that your business practices don’t lead to cultural clashes.  

5. Q&A Session